LOST AND PAID MATERIALS

Lost library materials must be paid for at the cost indicated in the item record. In addition, there is a non-refundable processing fee of $5.00 per item.

The Library will also accept a new, identical replacement copy of the lost item. The ISBN number of the replacement copy must match the lost item. Replacement AV material must be submitted in its original, unopened packaging. In addition, there is a non-refundable processing fee of $5.00 per item.

Magazines which are lost and paid for shall be charged at cover cost. There are no processing fees for lost and paid magazines.

Refunds for Lost and Paid materials will be issued if they are returned to the library within six months from the date of payment. Processing fees are non-refundable. Material must be returned in good condition. Refunds are not available for replacement copies. Refunds are not available for items that are not returned and withdrawn from the collection.

DAMAGED MATERIALS

Library materials must be returned undamaged. If an item is returned damaged beyond repair, it must be paid for at the cost indicated in the item record. In addition, there is a non-refundable processing fee of $5.00 per item.

The Library will also accept a new, identical replacement copy of the damaged item.

The ISBN number of the replacement copy must match the damaged item. Replacement

AV material must be submitted in its original, unopened packaging. In addition, there is

a non-refundable processing fee of $5.00 per item.

MISSING ITEMS

If library materials are returned with any portion missing the library will make every attempt to replace the missing piece(s). A $5.00 processing fee will be charged. If the library is unable to replace the missing piece(s), the item must be paid for at the full replacement cost as indicated in the item record. In addition, there is a non-refundable processing fee of $5.00 per item.

The Library will also accept a new, identical replacement copy of the item with missing pieces. The ISBN number of the replacement copy must match the lost item. Replacement AV material must be submitted in its original, unopened packaging. In addition, there is a non-refundable processing fee of $5.00 per item.

Approved

10/28/2009